Inside Sales Manager - APAC
10X Genomics
Inside Sales Manager, APAC
As the Inside Sales Manager for the APAC region, you will be responsible for achieving and exceeding business objectives whilst managing the regional team. Deliverables for business objectives would include developing and deploying execution strategies; recruiting, training, managing and developing Inside Sales team; collaborating with cross functional leaders and teams in the successful execution of global projects; and independently leading designated Inside Sales programs from conception to completion.
This role will be based in Singapore.
What you will be doing:
Sales Performance & Strategy
- Target Achievement: Responsible for driving new opportunity creation and revenue growth within service and maintenance accounts to exceed regional Inside Sales objectives
- Leadership & Direction: Lead and motivate the regional Inside Sales team through implementing effective inside sales strategies, ensuring team accountability and optimizing commercial processes with the global commercial team
- Funnel Management: Strategically build and expand the sales pipeline whilst managing top and bottom funnel opportunities with the appropriate teams
- Forecast & Reporting: Prepare, implement, and analyze weekly sales forecasts with systematic action plans to accelerate performance or close gaps to targets
- Business Insight & Improvement: Monitor and analyze sales performance metrics to identify areas for improvement and escalate issues as needed. Provide regular reports on sales status, market dynamics and competitor activity to senior management
- Market Execution: Exceed revenue targets by implementing the global sales strategy in the region to acquire new customers and expand existing accounts. Manage the full customer sales process for assigned territories, product lines, and/or accounts through active selling.
Commercial Alignment & Operations
- Process Excellence: Design and implement new, scalable processes to support future growth and provide critical business insights and strategies based on customer activity analysis
- Cross-Functional Liaison: Serve as a critical link between cross functional teams to maximize overall commercial effectiveness and ensure high-level collaboration
- CRM & Systems: Act as regional commercial operations lead, liaising with global stakeholders to optimize CRM (SFDC) and the Partner Portal. Drive usage and maintenance of SFDC whilst ensuring funnel compliance
- Opportunity Identification: Identify and report on new and existing regional business opportunities in key target markets and cultivate relationships with key customers and allocating resources appropriately
Team Leadership & Development
- Team Motivation: Direct, support and motivate the Regional Inside Sales team to consistently meet or exceed regional sales goals
- Coaching & Culture: Foster a high-performance culture characterized by teamwork, accountability and continuous improvement. Provide regular, real-time, and candid coaching and feedback to improve individual and team performance
- Training: Provide regular training to the regional team on sales methodologies, technical products and applications
Minimum Requirements:
- BA/BS degree in Business, Marketing, Life Sciences or equivalent
- Proven experience in a commercial sales role
- Demonstrable leadership and people management experience, with a proven track record of leading teams that meet or exceed revenue targets
- Confidence in making decisions and recommendations using a data-driven mindset, and leveraging change management skills
- Ability to build and maintain relationships with customers and internal stakeholders
- Demonstrated ability to work collaboratively across functions, departments and regions
- Results-oriented, with a key focus on delivering exceptional customer experience
- Ability to recognize and manage potential problem areas, identify root causes and resolve them with sound judgment and integrity
- Excellent presentation, documentation, influencing, and interpersonal skills across technical and non-technical topics
- Professional fluency in English (written and spoken)
Preferred Qualifications and/or Experience:
- Global leadership experience
- Sales management experience within biotech, medical or related industry
- Proficiency in Salesforce (or similar CRM)
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About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.