Job description:

We’re looking for a Platform Manager – ServiceNow and SailPoint (bioAccess) within Global Information Systems – IS Solutions team based in Craponne.

What will be your mission within bioMérieux ?

• Define vision, strategy, roadmap, governance, and evolution of both platforms while working with colleagues across the globe.
• Collaborate with Business Product Owners, IAM, Cybersecurity, Architecture, Compliance, Service Management, regional teams, and technology partners to turn business needs into secure, scalable, and user-friendly solutions.
• Shape the global strategy and roadmap for two strategic enterprise platforms.
• Drive automation across ITSM, ITOM, HRSD, Identity Governance and Administration, and access lifecycle services.
• Help simplify and improve the employee experience through better workflows and integrations.
• Work with a truly global and diverse team across business, technology, security, and regional organizations.
• Lead continuous improvement, platform modernization, integration, upgrades, and new capabilities.
• Build strong expertise across ServiceNow, SailPoint/IAM, cybersecurity, automation, architecture, governance, and digital employee experience.

Who are you?

• 7+ years of experience in enterprise technology platforms, ideally with strong expertise in ServiceNow and IAM/IGA, including SailPoint IdentityIQ.
• Strong ServiceNow expertise across configuration, automation, scripting, integrations, data & analytics, and platform health, with exposure to ITAM, CSM, GRC/IRM, SPM or AI/ML considered a plus.
• Solid IAM/IGA knowledge, including provisioning, SSO, MFA, SAML, OAuth/OIDC, RBAC, segregation of duties and access reviews, ideally with experience integrating identity services into ServiceNow workflows.
• Working knowledge of JavaScript, Java, BeanShell, Python and/or PowerShell, combined with knowledge of ITIL, Agile delivery, release management and service performance.
• Strategic and collaborative leader with strong analytical thinking, communication and stakeholder management skills, able to influence and lead effectively in a global, matrixed environment.
• Fluent in French and English
• ServiceNow CSA certification expected, with relevant CIS certifications highly valued.