Manager of Deployed Operations, Aviation
Flock Safety
Location
Remote - USA
Employment Type
Full time
Location Type
Remote
Department
Aviation
Compensation
- $110K – $165K • Offers Equity
Where you fall within the compensation range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. During your call with one of our recruiters, they can further clarify the salary range and our total compensation.
Who is Flock?
Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.
We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.
With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.
The Opportunity
Flock Safety is looking for a Manager of Deployed Operations to lead the full operational lifecycle of our deployed drone systems — from site preparation and installation to training, field maintenance, and long-term sustainment.
This role is critical to ensuring that every deployed system operates safely, reliably, and in full compliance with Flock standards, FAA regulations, and customer mission requirements. As the operational bridge between Engineering, Flight Operations, and Customer Success, this leader will transform our deployment process into a disciplined, scalable, and data-driven operation that supports Flock’s mission to eliminate crime and make communities safer.
The Skillset
Operational Strategy: Proven ability to define and execute large-scale operational strategies that balance safety, efficiency, and scalability.
Deployment Leadership: Experience overseeing complex field deployments — including hardware, software, and network integration — in regulated or mission-critical environments.
Customer Engagement: Skilled at building trusted partnerships with customers, translating technical requirements into actionable field plans, and ensuring transparent communication throughout deployment.
Process Optimization: Demonstrated success designing and iterating operational workflows, SOPs, and safety protocols to drive efficiency and repeatability.
Data-Driven Leadership: Experience using KPIs and operational data to inform decisions, drive continuous improvement, and improve reliability.
Cross-Functional Collaboration: Strong record of working with Engineering, Product, and Sales teams to align operational execution with product and customer needs.
Technical Expertise: Proficiency with drone, robotics, or complex electromechanical systems; deep understanding of FAA frameworks (Part 107, Part 91, BVLOS).
Project Management: Expert in managing multiple concurrent deployments using tools such as Asana, Jira, or Smartsheet.
Communication & Adaptability: Excellent interpersonal and presentation skills, with a proven ability to thrive in a fast-paced, evolving startup environment.
Experience & Education:
7+ years in operations, field engineering, or deployment management — ideally within aerospace, robotics, or unmanned systems.
Bachelor’s degree in Engineering, Aviation Management, or related technical discipline preferred.
Certifications:
FAA Part 107 Remote Pilot Certificate (required)
SMS / Safety Management System Certification (preferred)
PMP, Lean Six Sigma, or equivalent (preferred)
Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
90 Days at Flock
We’re a results-driven organization. At Flock, we believe that good days lead to good weeks, good months, and great outcomes. Here’s what success looks like early in this role:
The First 30 Days
Learn Flock’s operational model, safety standards, and system architecture.
Build relationships across Engineering, Flight Ops, and Customer Success.
Assess current deployment workflows and identify opportunities for immediate improvement.
The First 60 Days
Implement operational readiness criteria and deployment playbooks.
Launch a performance dashboard to track deployment KPIs.
Begin driving team development through structured training and certification pathways.
90 Days & Beyond
Deliver a scalable, repeatable field deployment model across all customer sites.
Drive cross-functional improvements in reliability, efficiency, and customer satisfaction.
Salary & Equity
In this role, you’ll receive a starting salary between $110,000 and $165,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.
The Perks
🌴Flexible PTO: We seriously mean it, plus 11 company holidays.
⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
💻WFH Stipend: $150 per month to cover the costs of working from home.
📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
🏠Home Office Stipend: A one-time $750 to help you create your dream office.
If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check.
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.
If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.
Compensation Range: $110K - $165K