Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

• BMSの使命は、患者様により革新的な医薬品をお届けすることです。この使命を達成するためには、複雑で競争の激しい市場環境下においても、新製品を効果的にローンチし、顧客と関わり続けるために、BMSのコマーシャルモデルを進化させることが不可欠です。
• シニアマネージャー職は、カスタマー・エクスペリエンス・エンゲージメント エンジン（CE^3）の効果的な開発と運用を担当し、社内のクロスファンクショナルチーム（Brand Team, Sales, BIA, Omni Channel Strategy, Commercial Data Capabilities, Sales Force Excellence, Commercialization Learning, IT, Legal & Compliance）およびグローバル機能チーム（BIA Data Science and Technology, IT）のハブとして機能します。
• 本役職は、ブランドリーダーやブランドチームの主要メンバーにとって貴重なビジネスパートナーとなることが期待されます。ブランド戦略と戦術に対する深い理解を活用し、営業チームがより効率的かつ効果的な方法で顧客エンゲージメントを強化できるよう支援し、BMSの競争力向上に貢献します。

Key Responsibilities

• CE^3分析エンジンの開発・運用を主導・調整する
  • 新製品ローンチに向けたCE^3構築プロセス全体を包括的かつ総合的に監督・管理し、ブランド戦略・戦術との整合性を確保するとともに、CE^3エンジン＆UIデザインにおいて、BU間の一貫性やブランド固有のビジネスニーズの適切なバランスを保つ。
  • 日本／WW間のクロスファンクショナル協業を橋渡しし、課題や障壁を特定。チームを導き効果的に解決し、各製品のCE^3ローンチを成功させる。
  • ブランドチームとセールスチーム双方のチェンジマネジメントを統括する。
  • KPI分析を行い、ステークホルダーと連携して課題を特定・解決することでCE^3を効果的に運用する。プラットフォームの継続的進化に向けた改善を推進。WWチームとのコミュニケーションと協業を主導的に推進。
    

Expected key partners

• Brand lead and Brand team members for responsible TAs
• National Sales Directors, Regional Sales Directors, Filed Champions
• Local Enabling Functions teams; BIA, Omnichannel Strategist, Commercial Data Capabilities, Sales Force Excellence, Commercialization Learning, IT, Commercial Legal & Compliance
• WW Capability Teams; BIA Data Science and Technology, IT

Qualifications & Experience

Knowledge

• マーケティングと戦略の原則
• 日本の医療システムやカスタマーに関する知識
• プロジェクトマネジメントの知識
• コマーシャル関連部門に関する知識
• 日本の医療データおよびBMS社内データに関する知識
  

Skill/Competency

• BMSの行動規範を高度に実践する能力／コンプライアンス意識を持ち、Agility, Passion, Innovation and accountabilityを発揮する
• 問題を発見・解決するための論理的かつ革新的な思考
• 各BUマーケティングリードの参画を促すリーダーシップ
• 主要なステークホルダーと議論するためのコミュニケーションスキル
• あらゆる状況下でのレジリエンス
  

Experience

• 10年以上のコマーシャル関連の経験
• ステークホルダーを巻き込んだ豊富なビジネス経験
• 直近のコマーシャル関連の役割におけるリーダーシップ経験
• グローバル経験（望ましい）
  

Language

• 初級から中級レベルの英語：
  WWチームとの協業になるため会議での会話、メール、資料作成等で英語は必須
• 日本語：流暢
  コマーシャル関連部門のステークホルダーと新たなビジネスモデルについて協議・実行するために必須

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.