People Experience & Facilities Leader
Modernizing Medicine
We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
ModMed is hiring a driven Senior Manager, People Experience to join our positive, passionate, and high-performing People team focused on building an engaging, inclusive, and employee-first workplace culture that drives performance and growth. This is an exciting opportunity to shape the employee journey and enhance organizational impact within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Job Description:
Optimize the Workplace & Mitigate Risk
- Lead strategic facilities management for the Hyderabad office, including space planning, renovations, branding, leasing, safety, and security — ensuring compliance with global standards and local regulatory requirements.
- Serve as a liaison with real estate partners and vendors, supporting long-term growth planning, office expansion initiatives, and leasing discussions.
- Oversee day-to-day workplace operations (catering, reception, visitor management, security, staff transportation, and shipping/mail services) through in-house staff and managed service providers.
- Drive robust business continuity planning and execution in India, ensuring operational resilience while prioritizing employee care, wellness, and clear communication during disruptive events.
- Manage ModMed India’s corporate travel program, ensuring safety, efficiency, and alignment with global policies.
Create Employee Delight & Foster Connection
- Imagine, design, and own programs and initiatives that strengthen ModMed’s culture in India.
- Deliver high-impact employee experiences — from daily touchpoints to an annual calendar of cultural, social, and wellness events — that foster connection, belonging, and alignment with ModMed’s values.
- Oversee local pre-boarding, assimilation, and new hire experiences in partnership with global People Experience teams.
- Localize and bring to life global culture, engagement, well-being, and belonging programs, ensuring strong relevance and impact in India.
Enable Global Collaboration & Alignment
- Collaborate with the global People Experience team to align India’s initiatives with global values, branding, and culture.
- Share best practices, feedback, and local insights to shape global programs and adapt them to diverse cultures and workstyles.
- Partner with HR Operations, Finance, IT, and other functions to deliver a consistent and positive employee experience.
- Act as a cultural advisor to ModMed India leadership, helping shape decisions that impact employee experience and workplace operations.
Deliver Operational Excellence
- Maintain high service standards across facilities and workplace operations, ensuring the environment consistently reflects ModMed’s brand and culture of excellence.
- Manage vendor and supplier relationships to ensure service quality, timely delivery, and strong value.
- Oversee facilities and People Experience budgets in India, ensuring efficient resource allocation, meaningful employee impact, and cost control through monitoring and variance analysis.
- Use data, employee feedback, and key metrics to evaluate operations, driving continuous improvement and measurable impact.
Lead & Develop Team
- Lead and grow the India Facilities & People Experience team, fostering accountability, collaboration, and a strong service mindset.
- Establish team goals, provide coaching and feedback, and create development opportunities to build skills, engagement, and high performance.
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.