RCM AR Analyst
Modernizing Medicine
We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
Job Title: RCM Accounts Receivable Analyst (Night Shift)
Location: Hyderabad (Onsite)
Shift: 5:30 PM – 2:30 AM IST
At ModMed, we’re placing doctors and patients at the center of care.
Our mission is to transform healthcare through an intelligent, specialty-specific cloud platform. We envision a world where our software increases medical-practice success and improves patient outcomes.
Why Join Us?
At ModMed, we don’t just write code or process claims; we innovate boldly and save time for healthcare providers so they can focus on what matters most: their patients. We believe in Aligning Passion with Purpose, Thinking Big, and—most importantly—Having Fun while we Do Good.
The Opportunity
As an RCM Accounts Receivable Analyst, you are a critical driver of medical-practice success within our India Operations. You aren’t just "following up"—you are a problem solver dedicated to Creating Customer Delight by ensuring our clients are compensated fairly and efficiently for the care they provide.
Reporting to the RCM AR Lead, you will manage a portfolio of practices, navigating the complexities of insurance balances and denials to ensure no claim is left behind.
Your Role: Innovate, Resolve, and Excel
- Drive Resolution: Proactively work assigned claims and reports to identify and resolve denials. You’ll take decisive action to prevent write-offs and ensure every dollar is accounted for.
- Analyze & Improve: Look beyond the surface. Analyze previous claim history, identify errors, and collaborate with the Quality Team to prevent future issues.
- Be a Knowledge Leader: Stay ahead of the curve by attending trainings on new technologies and payer updates. You’ll recommend improvements to our SOPs based on your frontline insights.
- Commit to Quality: Conduct regular self-audits to maintain our high standards. You’ll explore every possible avenue for resolution before moving a claim, embodying our "make things happen" spirit.
- Collaborate: Work on special projects involving contractual adjustments and write-offs, while maintaining a positive, professional rapport with your team and leadership.
What You Bring to the Table
- The Basics: 2+ years of dedicated AR Follow-up (Voice) experience in Physician RCM is essential.
- The Expertise: Deep knowledge of Billing scrubbers, Payer Rejections, and the full RCM lifecycle. You should be an expert in Commercial & Federal payers, CARC codes, and resolving Auto, WC, and IPAs.
- The Mindset: A "Think Big" attitude. You grasp new concepts quickly, thrive in a fast-paced environment, and are proficient in delivering high-quality outcomes.
- Communication: Excellent verbal and written communication skills. You can listen deeply and resolve problems with empathy and precision.
- Integrity: A strong commitment to HIPAA guidelines and information security to protect our clients and their patients.
- Flexibility: Readiness to work from our India office during the night shift (5:30 PM – 2:30 AM) to align with our global operations.
Our Core Values: The ModMed Way
- Create Customer Delight: Go above and beyond for our practices.
- Save Time: Find efficiencies in every process.
- Innovate Boldly: Don’t be afraid to suggest a better way.
- Align Passion with Purpose: Love what you do and know why it matters.
- Think Big. Have Fun. Do Good: Be part of a culture that celebrates success and impact.
Ready to transform the future of healthcare? Let’s make things happen together.
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.