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Sands Capital
Sands Capital


Personal Genome Diagnostics

Personal Genome Diagnostics

People & HR, Operations
Saitama, Japan
Posted on Thursday, July 4, 2024

Job Summary:

Directly oversees and is responsible for the technical work of the department; responsible for the operational readiness of equipment, instruments and personnel necessary to meet the daily delivery of testing services. Meets client expectations in delivery of testing services.

Essential Job Duties:

  • Managerial and Leadership duties and responsibilities:

    • Supervises the day to day production and non-production activities of the local departmental employees.

    • Directly monitors the quality of testing services provided by employees under his/her supervision.

    • Assigns appropriately trained personnel and ensures sufficient number of staff are available to complete the workload.

  • Supervision:

    • Schedules department personnel appropriately to match the demands of the daily workflow with in the supervised area.

    • Provides direct supervision to employees, including assignments, technical and behavioral performance counseling, and troubleshooting.

    • Schedules and supervises all non-production activities and obligations of her/his area, such as validations, surveys, etc.

    • Provides support as required to the department manager to assist in the fulfillment of his/her responsibilities, including acting as manager, upon delegation, during absences.

  • Performance Monitoring and Evaluation:

    • Assures quality and timely performance of both production and non-production activities under supervision.

    • Reports performance and results against targets and global standards.

    • Ensures regulatory compliance within his/her supervision.

    • Communicates all production and non-production standards, guidelines and information to the supervised staff.

    • Ensures on-time delivery of performance reports (PT, QC/PM, Internal and External QC) and responses to inquiries from other functional areas.

    • Participates in and supports client visits, audits and inquiries, as necessary, to ensure complete fulfillment of requests and interests.

  • Personnel:

    • Recruits, trains, and contributes to retention efforts of employees.

    • Conducts technical training and development of staff as needed.

    • Supports the departmental manager in assessing and meeting the resource needs.

    • Supports the development of plans to meet future resource needs.

    • Evaluates the performance of employees.

    • Works with department manager to establish training plans for the supervised staff.

Supports the manager in employee


  • Minimum Required: Requires 6 years of experience in a laboratory following clinical training; prior supervisory or management experience is a plus.

  • Good command of English.

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