The Women’s Health and Genetics division of Labcorp is seeking a Genetic Counselor Assistant (GCA) to join their team! This is an exciting opportunity to provide support to our lab-based Genetic Counseling team in various areas including: client services, send outs, and reporting. This role requires a high level of attention to detail and excellent customer service skills. This position will be supporting Labcorp’s Research Tringle Park, NC genetics laboratory.

The schedule for the position will be: Monday-Friday, 9am-6pm eastern time zone.

Note: this is a fully remote position. Candidates can be located anywhere in the US, however, they must be able to work eastern time zone hours.

Responsibilities:

• Work with the lab Genetic Counselor team to support clients that order testing performed at Labcorp’s Center for Molecular Biology and Pathology
• Responds to telephone and email inquiries from Labcorp clients, health care providers, Labcorp’s laboratories and branches to coordinate all applicable genetic testing
• Contacts clients to obtain pertinent demographic and clinical information and communicates with clients to ensure that the appropriate testing is ordered
• Researches, troubleshoots, and resolves any problems related to testing by contacting clients or other LabCorp facilities
• Responsible for performing administrative duties such as data entry, database/log maintenance, filing, and faxing of reports

Requirements:

• Bachelors degree in a biological life science
• Knowledge of Microsoft Office suite
• Strong multi-tasking ability with excellent attention to detail
• Strong verbal and written communication skills and excellent ability to listen and respond effectively
• Strong flexibility and the ability to manage and adapt to changing priorities quickly
• Excellent project management skills
• Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems and make recommendations

Preferred Requirements:

• Previous experience working as a Genetic Counselor Assistant
• Previous experience working in a molecular laboratory or clinical genetics setting
• Previous experience in the healthcare industry such as a hospital or physician’s office
• 2 years’ related Customer Service experience
• Familiarity with genetics concepts
• Experience with Laboratory Information Systems (LIS)

Application Window: 7/16/2025

Pay Range: $25.50 - $33.00 / hour

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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