PolyAI is at the forefront of automating customer service through voice technology. Our voice assistants empower businesses to deliver exceptional customer service at every interaction. We are seeking a dedicated and innovative Director of Data and Model Optimisation to join our team and elevate our machine learning models to new heights.

As the Director of Data and Model Optimisation, you will be responsible for shaping and implementing the strategy for data collection, data pipeline development, and model optimisation. Your primary focus will be on Automatic Speech Recognition (ASR) and Large Language Models (LLM). You will play a critical role in ensuring the delivery of high-quality data and annotations, iterating on model improvements, and driving the overall performance of our production-grade machine learning models.

Salary range: $300,000 - $500,000 + equity