PolyAI enhances customer service by automating interactions through life-like voice assistants that allow customers to steer the conversation. Our technology empowers businesses to deliver exceptional customer service, comparable to that of their human agents.

Our clients, including some of the world's leading brands, are expanding their use of our platform. This expansion drives the automation of essential customer service operations and integrates PolyAI seamlessly into their daily workflows.

We are seeking an experienced technical writer to support our world-class software engineering teams. This writer will collaborate closely with technical leads to enhance the developer experience and productivity through top-notch documentation. Responsibilities include creating developer-facing system documentation, product guides, reference materials, and e-learning content. The ideal candidate is an excellent communicator with a proven ability to initiate projects and manage them to completion. Depending on their writing experience and technical expertise, the writer will also work alongside our engineers and technical program managers.