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Global Support Finance Manager

Snowflake

Snowflake

Accounting & Finance, Customer Service
Dublin, CA, USA
Posted on Mar 5, 2025

Build the future of the AI Data Cloud. Join the Snowflake team.

As the Global Support Finance Manager, you will be the trusted business partner to the support organization providing actionable data driven business insights. You will manage a full P&L, forecasting revenue and expenses to ensure actuals are aligned to the company’s Go to Market strategy.

For this role, we’re looking for a world class finance advisor who has experience being a business partner to a support organization’s quest to build an enterprise team at scale, supporting an ever evolving product footprint.

AS THE GLOBAL SUPPORT FINANCE MANAGER, YOU WILL:

  • Develop a strong collaborative relationship, and partner with the Global Support leaders by providing end-to-end financial support in all areas required by the business.

  • Review quantitative models to estimate the economic impact of pursuing various strategies / opportunities / partnerships

  • Prepare weekly / monthly sales reporting, and assists with ad hoc reporting requests

  • Track HC plans by comparing BOQ (beginning of quarter) forecasts to actual performance.

  • Report on key business metrics (i.e. margin, revenue, costs per head, utilization etc).

  • Support the business through the monthly and quarterly business review cycles.

  • Participate and help execute on the annual plan process and quarterly business reviews.

  • Lead analyst in their preparation of monthly accruals services organization

  • Coordinate cross functionally with corporate FP&A, engineering, revenue, data science, and sales strategy

REQUIRED SKILLS/EXPERTISE:

  • Prior experience as a business partner to a world class Support Organization

  • Bachelors Degree in Business Administration, Finance, Economics or related relevant areas.

  • 5+ years of related experience, preferably in Sales Finance and FP&A roles.

  • Prior experience working in Workday, Tableau, Salesforce and Adaptive

  • Proven track record of financial modeling, planning and forecasting

  • Prior headcount management experience in a FP&A or sales operations role

  • Experience with consumption based revenue forecasting

  • Effective communication and presentation skills to be able to influence multiple stakeholders

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?