Build the future of the AI Data Cloud. Join the Snowflake team.

About the Role

We’re looking for a hands-on, systems-oriented Enablement Systems Manager to lead day-to-day operations and continuous improvement of our learning and content platforms. This role is foundational to how we scale enablement at Snowflake, owning key processes and driving cross-functional collaboration across internal stakeholders, platform teams, and program leaders.

You’ll work within our LMS and CMS environments to ensure accuracy, scalability, and usability. You’ll take the lead in identifying and implementing system improvements, coordinating enhancements across teams, and helping define governance frameworks that ensure consistency and quality across the organization.

In this role, you will

• Own and continuously improve core workflows across our LMS and CMS platforms, including tagging, intake, QA, and reporting

• Drive platform support operations, including triage, troubleshooting, and resolution of user issues

• Document processes, identify opportunities for simplification, and champion workflow consistency across teams

• Collaborate with content creators and enablement strategists to influence governance standards and improve content architecture

• Partner with platform owners to scope, test, and roll out enhancements

• Monitor usage and feedback to proactively recommend and implement improvements that drive adoption and business value

Our ideal candidate will have

• 3+ years of experience with learning or content systems (CMS, LMS) in an operational or systems role

• Strong communication and documentation skills, with the ability to translate technical processes for non-technical stakeholders

• A systems-thinking mindset with attention to detail and the initiative to lead cross-functional improvements

• Comfort working across technical teams, enablement strategists, and business stakeholders

• Proven ability to drive adoption, partner with and train internal stakeholders, and improve process governance

• Familiarity with enablement, learning, or content strategy frameworks

• Experience working with APIs, webhooks, or low-code/no-code development environments is a plus

Why this role?

This is an opportunity to own platform workflows and governance for high-impact enablement systems at a rapidly growing company. You’ll play a key role in shaping how our global sales teams access knowledge and learning at scale. You’ll have visibility across teams, the autonomy to improve systems and processes, and a clear growth path toward more strategic ownership.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com