Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

The Technical Instructor for the Snowflake Customer Education and Training Team will be responsible for creating and delivering compelling education content and training that make complex concepts come alive in instructor-led classroom venues.

The technical instructor will be seen as a subject matter expert and leader in transferring knowledge of Snowflake to customers, partners, and internal staff, accelerating their technical on-boarding journey. This role will also be responsible for cross-training efforts, program management, and helping to strategically ramp multiple resources within our external stakeholders.

This role is a unique opportunity to contribute in a meaningful way to high-impact delivery at an exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are a self-managed professional with experience teaching technical data courses and possess excellent presentation skills, we’d love to hear from you.

AS A TECHNICAL INSTRUCTOR AT SNOWFLAKE, YOU WILL:

• Teach a breadth of technical courses to onboard customers and partners to Snowflake, the data warehouse built for the Cloud.

• Cross-train a breadth of technical courses to qualified individuals and resources.

• Cover course concepts ranging from foundational to advanced, including Snowflake data warehousing, novel SQL capabilities, data consumption/connectivity, data integration, database security, performance topics, Cloud ecosystem topics, and more.

• Apply your database and data warehousing industry/domain expertise during training sessions to help customers and partners ease their organizations into the Snowflake environment.

• Deliver content and cross-train on delivery best practices using a variety of formats, including lectures, live demonstrations, and technical labs.

• Work with customers and partners in the "train the trainer" program to certify their selected trainers, ensuring they are well-prepared and qualified.

• Use a strong eye for design to make complex concepts come alive in a blended educational delivery model.

• Work with education content developers to help prioritize, create, and publish training materials and hands-on exercises; drive continuous improvement of training performance.

• Work with additional Snowflake subject-matter-experts to create new education materials and updates to keep pace with product updates.

OUR IDEAL TECHNICAL INSTRUCTOR WILL HAVE:

• Fluency in both Mandarin Chinese and English (professional working proficiency), with excellent written and verbal communication skills in both languages.

• Strong data warehouse and data-serving platform background.

• Recent experience with using SQL, including in complex workloads.

• 5+ years of relevant experience in technical content training development and delivery.

• A strong desire and proven ability to teach and train technical content.

• Prior experience with other databases (e.g., Oracle, IBM Netezza, Teradata).

• Innovative and proactive, with the ability to pick up new technologies quickly.

• A track record of delivering results in a dynamic, high-growth environment.

• Experience working cross-functionally, ideally with solution architects, technical writers, and support.

• A strong sense of ownership and high attention to detail.

• Bachelor's degree (or equivalent practical experience) in Computer Science, Management Information Systems, or a related technical field.

• Ability and willingness to travel, primarily within China, up to 75% of the time.

BONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING:

• Creating and delivering training programs to mass audiences.

• Experience with other databases (e.g., Teradata, Netezza, Oracle, Redshift).

• Experience with non-relational platforms (e.g., Hadoop, HBase).

• Familiarity with common BI and data exploration tools (e.g., Microstrategy, Business Objects, Tableau).

• Experience and understanding of IaaS platforms (e.g., Amazon AWS, Microsoft Azure).

• Experience with ETL pipelines tools.

• Experience using AWS and Microsoft services.

• Participation in "Train the Trainer" programs.

• Proven success at enterprise software startups.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com