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Data Protection Officer - 12m FTC (Mat Cover)

Zilch

Zilch

London, UK
Posted on Nov 19, 2025

Data Protection Officer - 12m FTC (Mat Cover)

London, England, United Kingdom (View all jobs)

Who we are:

Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right?

We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 5 million customers. There are some exciting projects coming up and we’ve got big growth plans.

Want to join us?

About the role.

We have an exciting opportunity for a Data Protection Officer to join our Compliance team on a 12 month fixed term contract basis (mat cover), with responsibility for data protection and privacy compliance. Are you a GDPR star? Can you think strategically and take lead on data protection as Zilch continues to grow? This role will both own the on-going development and monitoring of relevant policies, be primary contact for supervisory authorities, work closely with Operations and Information Security on the day-to-day monitoring and oversight of data requests and work closely with Legal/Vendor functions to ensure appropriate data processing controls are built into our vendor agreements and operations. We are a people-first culture and are continuously investing in our employees as well as their long-term career development.

Day-to-day responsibilities.

  • Setting standards and reviewing policies and procedures that meet the requirements under the UK GDPR and any other regional or local data protection requirements applicable to Zilch
  • Serving as the primary point of contact and liaison for the ICO on all data protection related matters under the GDPR
  • Collaborating with internal stakeholders on the review vendor contracts, data processing agreements and consents needed to implement projects in partnership with the company’s Procurement and Information Security functions
  • Maintaining Zilch’s record of processing activities (including international data transfers) and a data security incident management plan to ensure timely remediation of incidents including impact assessments, security breach response, managing claims and notifications to supervisory authorities and data subjects
  • Developing and delivering data protection and security training to various business functions and collaborating with the Information Security function to raise employee awareness of security issues
  • Monitoring changes to privacy laws and making recommendations when appropriate
  • Coordinating and conducting data privacy audits

What we’re looking for...

To be successful in this role you'll need to have experience of GDPR assessment, drafting and implementing policies from scratch, data mapping, creating a Record of Processing Activities (ROPA), promoting a data protection culture, providing data protection support, processing Subject Access Requests (SARs) and general data protection operations.

  • Ideally, 3 years plus in data protection and privacy experience in a fast-paced, professional environment
  • CIPP/E, CIPM, ISEB or other privacy certification
  • In-depth knowledge of GDPR, UK Data Protection Law
  • Knowledge of International Data Protection Laws advantageous
  • Understanding of intra-group Data Protection regulation
  • You'll be an excellent communicator and a real team player, able to work effectively with a range of business stakeholders across multiple business units, ideally globally.
  • You'll have a good understanding of information technologies and data security, with demonstrable ability to always deliver quality and accuracy of work and ideally an understanding of M&A.
  • Flexible, versatile, resilient, pragmatic
  • Proactive and able to work independently
  • Ability to effectively enforce change
  • Good analytical skills, including the ability to assess risk and impact from a privacy and data protection perspective

Benefits.
Compensation & Savings:

  • Pension scheme.
  • Death in Service scheme.
  • Income Protection.
  • Permanent employees enjoy access to our Share Options Scheme.
  • 5% back on in-app purchases.
  • £200 for WFH Setup.

Health & Wellbeing:

  • Private Medical Insurance including;
  • GP consultations (video, telephone or face-to-face).
  • Prescribed medication.
  • In-patient, day-patient and out-patient care.
  • Mental health support.
  • Optical, dental & audiological cover.
  • Physiotherapy.
  • Advanced cancer cover.
  • Menopause support.
  • Employee Assistance Programme including:
    • Unlimited mental health sessions.
    • 24/7 remote GP & physiotherapy.
    • 24/7 helpline for emotional & practical support.
  • Savings & discounts on everyday shopping.
  • 1:1 personalised well-being consultations.
  • Gym membership discounts.

Family Friendly Policies:

  • Enhanced maternity pay.
  • Enhanced paternity pay.
  • Enhanced adoption pay.
  • Enhanced shared parental leave.

Learning & Development:

  • Professional Qualifications.
  • Professional Memberships.
  • Learning Suite for e-courses.
  • Internal Training Programmes.
  • FCA & Regulatory training.

Workplace Perks:

  • Hybrid Working.
  • Casual dress code.
  • Workplace socials.
  • Healthy snacks.

To apply for this role, please submit your CV along with a cover letter.

We acknowledge receipt of your resume for a position at Zilch and we appreciate your interest in joining our business.

We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue to the next stage of the recruitment process. We wish you every success.

Zilch Technology is an equal opportunities employer and we encourage all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion or belief.

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