About the role.

This is a senior, strategic leadership role for a hands-on technical analytics leader who sets high standards, mentors and challenges the team, and turns complex data into production-grade insights that drive business outcomes. This role elevates the analytics function, giving it broader accountability and influence over product and business decisions, ensuring data is a core driver of the company strategy.

Role Responsibilities.

• Lead the Data Insights function, setting the vision and strategy for analytics across the business and set clear creation and review standards.
• Translate complex data into actionable insights that directly inform product strategy, business operations, and growth initiatives, owning the end-to-end lifecycle from problem framing to implementation and post-implementation value readouts.
• Partner closely with Product, Credit Risk, Marketing and other stakeholders to prioritise analytics projects that maximise business value.
• Establish robust measurement and experimentation frameworks to quantify impact and inform product and business decisions.
• Drive a culture of data-driven decision-making across the company, influencing stakeholders at all levels.
• Oversee delivery of high-quality reporting, dashboards, and advanced analytics solutions that inform strategic decision-making.
• Ensure alignment between analytics initiatives and company strategic priorities, balancing long-term value creation with short-term business needs.
• Mentor and develop senior analytics talent, promoting collaboration, technical excellence, and innovative thinking.
• Continuously evolve processes, tools, and ways of working to increase efficiency, accuracy, and impact of insights delivered.
• Own company-wide metrics & semantic layer (single source of truth) in partnership with Data Platform; publish versioned metric definitions.
• Ensure operationalisation of insights: define owners, integrate with workflows/dashboards, and track value (e.g., revenue, risk, retention).

What we're looking for.

• Proven experience in a Senior Data/Analytics leadership role with strategic influence across product or business functions.
• Strong technical foundation in analytics with advanced SQL; solid data-modelling and experimentation know-how, with the ability to engage in detailed technical discussions with data teams.
• Demonstrated ability to translate complex data into clear, actionable insights that drive measurable business impact.
• Experienced in managing and growing high-performing analytics teams, fostering a culture of collaboration and continuous learning.
• Skilled at defining clear objectives, prioritising initiatives, and aligning resources to business outcomes.
• Comfortable operating at both strategic and tactical levels, able to “zoom in” on critical insights while maintaining a holistic view.
• Excellent communication skills, with the ability to influence senior stakeholders and present complex findings succinctly.
• Experience with cloud-based analytics, modern data pipelines, and visualisation platforms. Exposure to analytics-engineering practices (e.g. DBT or equivalent, testing CI/CD for analytics)
• Thrives in a fast-paced, high-growth environment and embraces change as an opportunity

Bonus skills.

• Experience in payments, regulated environments, or financial environments.

To apply for this role, please submit your CV along with a cover letter.

We acknowledge receipt of your resume for a position at Zilch and we appreciate your interest in joining our business.

We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue to the next stage of the recruitment process. We wish you every success.

Zilch Technology is an equal opportunities employer and we encourage all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion or belief.

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